USEFUL INFORMATIONS
Our Hotel from A to Z
In order to provide you with useful informations about our services and Frankfurt before your arrival, we have listed them here. If you have any questions, please contact our reception.
Allergy rooms are available.
The rooms are available for you from 15.00. Please use our eCOUNTER at the main entrance from 11.00 pm. Here you can check in with us digitally without any problems even after 11.00 pm. The 11-language touchscreen system has voice control and is designed for credit card payments.
The nearest ATM is located about 150 meters from the hotel.
You find it 400 m from the hotel.
Please find our vending machine with cold beverages in the lobby.
Breakfast possible: Monday to Saturday from 06.30 am until 10.00 am, Sunday from 07.00 am until 10.30 am (for the current rates please contact the reception).
Please vacate the rooms by 11.00 am.
We accept all major credit cards.
In case of emergency, please contact the reception (extension: 900).
Early check in is possible (for the current rates please contact the reception).
Our reception is staffed until 23:00. Please use our eCOUNTER at the main entrance from 23:00. Here you can check in with us digitally without any problems even after 23:00. The 11-language touch screen system has voice control and is designed for credit card payments.
How to check in? YouTube-Video
Please contact the reception (extension tel.: 900).
The exchange office is at the main station.
Extra bed available on request. Please contact the reception (extension tel.: 900).
- Free travel on public transport in the urban area including airport
- 50% discount in 28 museums of Frankfurt, Zoo and Palm Garden
- 20% discount on public sight seeing walking tours and bus tours
- Further discounts …
With the Frankfurt Card you also get a 20% discount on the entrance fee to the Rebstockbad, Titus Therme and Brentanobad. You will find saunas in the Rebstockbad and in the Titus Therme. The Titus Therme also offers a fitness center.
Individual tickets (1-day ticket 2-day ticket) and group tickets (available for max. 5 persons)
(For the cards and rates please contact the front desk)
- Free travel on public transport in the urban area including airport
- Valid for two consecutive days
2-day ticket available
(For the cards and rates please contact the front desk)
Group rates on request. Please contact us.
Hair dryer available on request. Please contact the reception (extension tel.: 900).
Wi-Fi is free of charge on the entire hotel area. In the lobby you will also find a computer that allows you to surf for free.
Late check out until 01.00 pm: possible (for the current rates please contact the reception). Longer only on availability and after agreement with the front desk.
Please contact the front desk for a laundry bag to obtain. Dry-cleaning: about 24 hours. Laundry service: about 12 hours.
You can reach the trade fair in about 15 minutes by subway and S-Bahn. Go to the subway station “Zoo” in front of our building and take the subway U6 or U7 in the direction of “Hausen” or “Heerstraße”. You can get tickets at the turquoise ticket machine in the station. Go to the next station “Konstablerwache” and get on an S-Bahn line S 3, S 4, S 5 or S 6. These lines will take you directly to the exhibition center.
Locked parking lot. Unfortunately, reservation of parking spaces is not possible (for the current prices please contact the reception).
Dogs allowed on request. Please contact our reception.
Please dial „0“ for an outside call. To contact the reception dial 900.
Main building
Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
10 | 110 | 11 | 111 | 12 | 112 | 14 | 114 | 15 | 115 | 16 | 116 | 17 | 117 |
18 | 118 | 19 | 119 | 19A | 109 | 20 | 120 | 21 | 121 | 22 | 122 | 23 | 123 |
24 | 124 | 25 | 125 | 26 | 126 | 27 | 127 | 28 | 128 | 29 | 129 | 30 | 130 |
31 | 131 | 32 | 132 | 33 | 133 | 34 | 134 | 35 | 135 | 36 | 136 | 37 | 137 |
38 | 138 | 39 | 139 | 40 | 140 | 41 | 141 | 42 | 142 | 43 | 143 | 44 | 144 |
45 | 145 | 46 | 146 | 47 | 147 | 48 | 148 | 49 | 149 | 51 | 151 | 53 | 153 |
54 | 154 | 55 | 155 |
Adjoining building
Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone | Room | Phone |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
101 | 101 | 102 | 102 | 103 | 103 | 104 | 104 | 105 | 105 | 106 | 106 | 107 | 107 |
201 | 201 | 202 | 202 | 203 | 203 | 204 | 204 | 205 | 205 | 206 | 206 | 207 | 207 |
301 | 301 | 302 | 302 | 303 | 303 | 304 | 304 | 305 | 305 | 306 | 306 | 307 | 307 |
401 | 401 | 402 | 402 | 403 | 403 | 404 | 404 | 405 | 405 | 406 | 406 | 407 | 407 |
501 | 501 | 502 | 502 | 503 | 503 | 504 | 504 | 505 | 505 | 506 | 5065 | 507 | 507 |
Please contact the front desk (dial 900).
Our restaurant is currently closed.
Monday to Friday from 08.00 am until 02.00 pm.
The „Zeil“ is 800 m from the hotel.
If you want a guided tour of the city, please contact the reception (extension tel: 900).
Our hotel is a non-smoking hotel. In case of violation of the smoking ban, an additional cleaning fee will be charged (please contact the reception for the current prices).
A taxi rank is right outside the hotel.
For private travellers per person and per night (the current prices you can check at the reception).
TV programs
Channel | Station | Language |
---|---|---|
1 | ARD | DE |
2 | ZDF | DE |
3 | BR3 | DE |
4 | SAT 1 | DE |
5 | RTL | DE |
6 | RTL II | DE |
7 | Pro7 | DE |
8 | 3Sat | DE |
9 | Viva | DE |
10 | DSF | DE |
11 | Eurosport | DE |
12 | Das Vierte | DE |
13 | Welt | DE |
14 | CNN | EN |
15 | HR3 | DE |
16 | BW | DE |
Radio programs
Channel | Language |
---|---|
1000 – 1067 | DE |
W-LAN is free of charge on the entire hotel area (choose WLAN „HAZ Premium“).
With the Frankfurt Card you get a 20% discount on the entrance fee. You will find saunas in the “Rebstockbad” and in the “Titus Therme”. The “Titus Therme” also offers a fitness center.